Before attempting to connect to the Hub, make sure that:

  • You have followed the setup instructions in the box to install the Cosy Hub
  • The Hub is on and connected to your internet router
  • You have signed up for an account and activated it
  • You are logged into the app and you are on the "Link your Cosy Hub" screen

Hub association process

  1. Make sure that your mobile device is connected to the same WiFi network as your Cosy Hub.
  2. Press and hold the cloud button on the top of the Hub. The Cloud indicator will start to flash orange.
  3. The App should attempt to connect to the Hub automatically, if it doesn't:
  •  tap "I've pressed the button" if using an iOS or Android device.

  • tap "Link hub" if using the web app on a Windows or Kindle device.